For the first time in our history, there are five generations in our workforce. The diverse perspectives, motivations, attitudes and needs of these generations have changed the dynamics of today’s work environment. By learning the motivations and the footprint of each generation, you can leverage your team’s talents and capitalize on its diversity to maximize unit outcomes.

You will learn to:

Describe each generations work ethic and how it contributes to the success of the team
Apply techniques that will allow you to communicate effectively across all generations
Determine which strategies to use for delegating work to others from differing generations
Practice coaching techniques for giving effective feedback across generations

You will benefit by:

Understanding how the background/history of each generation has molded how they approach their job
Knowing how different generations process information and change
Avoiding the tendency to stereotype generations
Understanding the current changing workplace demographics

Audience:

Anyone wanting to better understand how to work with and communicate across generations