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All About the ADA and Accommodations!

Christina Kline - Disability Coordinator, OIE

**This session is exclusively dedicated to LSA staff**

If you are providing a service, it is important to know the best ways to communicate with and about individuals who may have disabilities. This session will help you to understand how to best serve individuals with disabilities, and will also give you some etiquette pointers that you can use in your everyday life. In addition, you will find useful information in this session if you are someone who needs an accommodation.

You will learn to:
* Recognize the impact of language as it pertains to the topic of disability
* Apply specific tips for communicating with individuals with disabilities, including individuals who are deaf or hard of hearing and individuals who are blind or have low vision
* Determine when your own unintentional biases and assumptions concerning individuals with disabilities are interfering with your ability to provide quality service
* Use appropriate questions in order to determine whether an individual with a disability requires assistance or an accommodation
* Identify ways to better help individuals with disabilities, including those who are accompanied by service animals
* Learn about providing and receiving accommodations
* And more!

You will benefit by:
* Recognizing how to appropriately and effectively engage with co-workers, members of the public, and others who may have a disability
* Understanding how to best serve individuals with disabilities
* Learning some etiquette pointers to use in your everyday life
* Learning how to engage in the interactive process and request an accommodation

If you have any questions or if accommodations are needed to access the facility or the content of the presentation, please contact Jessica McCuaig (jmccuaig@umich.edu) as soon as possible.

Please note: This session requires a minimum of 12 participants. If fewer than 12 people have registered the day before the session is scheduled, the session will be cancelled. We will send out notice of cancellation 24 hours in advance. We will let you know when another session on the same topic has been scheduled.
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When and Where

Map LSA Building - Conference Room 2001

November 2018

9:00am - 11:00am

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