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Presented By: LSA Diversity, Equity, and Inclusion

All About the ADA and Accommodations!

Christina Kline - Disability Coordinator, OIE

If you have any questions or if accommodations are needed to access the facility or the content of the presentation, please contact Britney Underwood (britneyu@umich.edu) as soon as possible.


In an inclusive environment, it is important to know the best ways to communicate with and about individuals with disabilities. This session will help you understand how to best serve individuals with disabilities and review inclusive language to use in everyday life. This session will also review how to provide accommodations and the Americans with Disabilities Act.

Participants will learn to:
-Recognize the impact of language as it pertains to the topic of disability
-Review specific tips for communicating with individuals with disabilities, including individuals who are deaf or hard of hearing and individuals who are blind or have low vision
-Determine when your own unintentional biases and assumptions concerning individuals with disabilities are interfering with your ability to provide quality service
-Use appropriate questions in order to determine whether an individual with a disability requires assistance or an accommodation
-Identify ways to better help individuals with disabilities, including those who are accompanied by service animals
-Learn about providing and receiving accommodations

Participants will benefit by:
-Recognizing how to appropriately and effectively engage with co-workers, members of the public, and others who may have a disability
-Understanding how to best serve individuals with disabilities
-Learning inclusive language and practices to use in everyday life
-Learning to engage in the interactive process and provide accommodations

Audience:This session is open to all LSA Staff. Graduate and undergraduate student staff should contact Britney Underwood at britneyu@umich.edu to enroll.


Please note: This session requires a minimum of 12 participants. If fewer than 12 people have registered the day before the session is scheduled, the session will be cancelled. We will send out notice of cancellation 24 hours in advance. We will let you know when another session on the same topic has been scheduled.

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