{ "123967-21852240": { "datetime_modified":"20240815T143746", "datetime_start":"20241011T120000", "datetime_end":"20241011T133000", "has_end_time":1, "date_start":"2024-10-11", "date_end":"2024-10-11", "time_start":"12:00:00", "time_end":"13:30:00", "time_zone":"America\/Detroit", "event_title":"IOE 101: The Road Less Traveled: From Unconventional Beginnings to Executive Leadership", "occurrence_title":"", "combined_title":"IOE 101: The Road Less Traveled: From Unconventional Beginnings to Executive Leadership: Lanie Dixon, VP of Patient Experience for Essentia Health", "event_subtitle":"Lanie Dixon, VP of Patient Experience for Essentia Health", "event_type":"Workshop \/ Seminar", "event_type_id":"21", "description":"Lanie (pronounced \"Lonnie\") earned her BSE in Industrial and Operations Engineering in 2001 and later gained an MBA in 2016. Lanie has excelled in roles as a patient experience leader, project manager, consultant, management engineer, and process improvement professional throughout her career. Her previous experience at Henry Ford Health System, Blue Cross Blue Shield of Michigan, and Trinity Health has made her highly knowledgeable in improving Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) performance, healthcare labor benchmarking, Lean methodologies including Six Sigma and 5S and clinical process improvement.\r\n\r\nLanie currently serves as Vice President of Patient Experience for Essentia Health where she is responsible for the leadership, direction, strategic development, implementation, and sustainment of programs and processes to address and improve patient experience, service recovery, and loyalty.\r\n\r\nAs Director of Performance Excellence and Patient Experience at St. Joseph Mercy Oakland, she led her teams to drive results-oriented, value-based improvements in key strategic areas to achieve triple-aim results. This required coaching and knowledge transfer to leaders and staff on problem-solving methodologies for continuous, sustained improvement and conducting project\/opportunity assessment and advanced data analysis.\r\n\r\nA Detroit, Michigan native and alumna of the University of Michigan Ann Arbor College of Engineering and Flint School of Management, Lanie is a Fellow of the American College of Healthcare Executives (ACHE) and a member of the National Association of Health Services Executives (NAHSE). She currently serves as a member of University of Michigan President Santa Ono\u2019s President\u2019s Council which advises\r\nuniversity leadership on major matters of importance.\r\n\r\nShe has served as previous president of the Institute of Industrial Engineers Greater Detroit Chapter #47, charter member and former president of Henry Ford Health System's Women's Improvement Network, a former Board Member of Teen H.Y.P.E.; and currently serves as the University of Michigan Black Alumni Liaison to the Alumni Association of the University of Michigan.\r\n\r\nShe is a proud member of Alpha Kappa Alpha, Sorority, Incorporated\u00ae where she recently served as President of the Lambda Pi Omega Chapter in Detroit, was voted the 2020 Outstanding President for an extra large chapter, and currently serves on the International President Certification Committee. She has also served on the Quality and Accountability Committee of the Michigan Hospital Association. In 2019, she was recognized by the Michigan Chronicle as a Woman of Excellence Honoree.\r\n\r\nWhen not working or serving her community, she likes to cook, read suspense thriller novels, and enjoy downtime with her husband Michael, and daughters Micah and Ella.", "occurrence_notes":null, "guid":"123967-21852240@events.umich.edu", "permalink":"http:\/\/events.umich.edu\/event\/123967", "building_id":"1000429", "building_name":"Industrial and Operations Engineering Building", "campus_maps_id":"73", "room":"1610", "location_name":"Industrial and Operations Engineering Building", "has_livestream":0, "cost":"", "tags":["Ioe Lunch learn","Michigan Engineering","seminar","Industrial And Operations Engineering"], "website":"", "sponsors":[ { "group_name":"Industrial & Operations Engineering", "group_id":"3301", "website":"http:\/\/ioe.engin.umich.edu\/" } ], "image_url":"https:\/\/events.umich.edu\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "styled_images":{ "event_thumb":"https:\/\/events.umich.edu\/media\/cache\/event_thumb\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_large":"https:\/\/events.umich.edu\/media\/cache\/event_large\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_large_2x":"https:\/\/events.umich.edu\/media\/cache\/event_large_2x\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_large_lightbox":"https:\/\/events.umich.edu\/media\/cache\/event_large_lightbox\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "group_thumb":"https:\/\/events.umich.edu\/media\/cache\/group_thumb\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "group_thumb_square":"https:\/\/events.umich.edu\/media\/cache\/group_thumb_square\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "group_large":"https:\/\/events.umich.edu\/media\/cache\/group_large\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "group_large_lightbox":"https:\/\/events.umich.edu\/media\/cache\/group_large_lightbox\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_large_crop":"https:\/\/events.umich.edu\/media\/cache\/event_large_crop\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_list":"https:\/\/events.umich.edu\/media\/cache\/event_list\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_list_2x":"https:\/\/events.umich.edu\/media\/cache\/event_list_2x\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_grid":"https:\/\/events.umich.edu\/media\/cache\/event_grid\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_grid_2x":"https:\/\/events.umich.edu\/media\/cache\/event_grid_2x\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_feature_large":"https:\/\/events.umich.edu\/media\/cache\/event_feature_large\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg", "event_feature_thumb":"https:\/\/events.umich.edu\/media\/cache\/event_feature_thumb\/media\/attachments\/2024\/08\/event_123967_original-1.jpeg" }, "occurrence_count":1, "first_occurrence":21852240 } , "127134-21858544": { "datetime_modified":"20240930T134431", "datetime_start":"20241011T120000", "datetime_end":"20241011T130000", "has_end_time":1, "date_start":"2024-10-11", "date_end":"2024-10-11", "time_start":"12:00:00", "time_end":"13:00:00", "time_zone":"America\/Detroit", "event_title":"LAGS Seminar | Physics Careers and Navigating Your Path", "occurrence_title":"", "combined_title":"LAGS Seminar | Physics Careers and Navigating Your Path: Midhat Farooq (APS)", "event_subtitle":"Midhat Farooq (APS)", "event_type":"Workshop \/ Seminar", "event_type_id":"21", "description":"Physics degree holders are highly employable in both the private and public sectors. 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