Problems are any gap between where you and your team are and where you want to be. During this session, the first in a series of sessions focused on problem solving basics, will help you learn how to gather information to solve problems effectively. This is often the hardest part of problem solving as we tend to assume we know what the problem is without seeing what’s actually happening. You’ll leave the session with strategies to challenge assumptions so you and your team can focus your efforts.

This session will include breakout rooms for further discussion with others.