There is no denying that women and men handle conflict differently. For women, understanding the root causes of conflict and knowing how to cope with the anger and emotions are key elements of managing conflict. Learn powerful conflict management strategies that will allow you, as a woman, to handle difficult situations with poise and confidence.

You will learn to:

Practice techniques that prevent resentment and unresolved anger from damaging an important relationship
Adopt practices to stop people from taking advantage of you
Apply strategies to banish anger and frustration when dealing with difficult people
Utilize tools that will enable you to be more assertive on important issues

You will benefit by:

Building your confidence when setting limits and boundaries with others
Becoming more comfortable expressing yourself without accusation, sarcasm, or hostility
Increasing your ability to diffuse confrontation so that constructive resolutions are achieved

Audience:

Women who want to turn conflict into resolution

Schedule Selection(s) Competencies: BI CO DO

Dates & Times: Fri. 10/17 & 10/24/14, 9:00 a.m. – 12:00 p.m. (2-day course)
Cost: $169 | Location: HRD | Code: CMN1502 | Presenter(s): Jacqueline Doneghy