In order to successfully improve work processes, you first need to understand them. Visually representing work processes with something called a “process map” can make it much easier to follow complex flows.

You will learn to:

Apply the six-step Process Mapping Methodology to visually map out processes, identify waste, and analyze gaps and formulate action plans
Identify who should be involved in process mapping to ensure success
Employ the tools and best practices needed to launch a successful process mapping initiative

You will benefit by:

Knowing how to take the first steps toward improving your internal processes
Learning the tools and methodologies that are critical to successfully mapping processes in your organization
Having a better understanding of how things work within your organization

Audience:

Anyone wishing to improve the efficiency of their organization’s business processes

Schedule Selection(s) Competencies: AM CS

Dates & Times: Thu. 12/4 & Thu. 12/11/14, 8:30 a.m. – 5:00 p.m. (2-day course) Cost: $389 | Location: HRD | Code: POM1504 | Presenter(s): Anita Schnars & Zachary Fairchild