E-Mail has become the most commonly used form of communication in the workplace; it is also the most frequently misunderstood. Learn how to use e-mail to enhance, not sabotage, your communication.

You will learn to:

Compose clear and concise messages to enhance your readers’ comprehension
Identify “hot buttons” and avoid using them when sending e-mail
Recognize and use proper e-mail “etiquette”
Determine when to use and NOT to use e-mail to communicate

You will benefit by:

Increasing your productivity and gaining valuable time
Gaining control over your e-mail inbox and limiting interruptions
Enhancing your overall communication sills and professional image

Audience:

Anyone interested in using e-mail to communicate more effectively
Schedule Selection(s) Competencies: DO LA