With an expert as your guide, enter the unique world of procedure based writing. Learn the techniques needed to meet and overcome all of the challenges of putting actions into easy to follow documentation.

You will learn to:

Describe what procedural communication is and how it differs from other forms of documentation
Interview people and turn their words into step-by-step procedures
Find and document key information when using subject matter experts as a source of knowledge for procedures
Use effective edit, review and publishing techniques to create concise procedures
Prepare and execute a review cycle to ensure that your documents remain current

You will benefit by:

Understanding how to apply style guides, proper voice and sentence structure to written procedures
Developing strategies for assembling information in a clear and concise manner
Gaining the ability to author, edit and publish effective procedures

Audience:
Anyone needing to document procedural based activities in their workplace

Schedule Selection(s) Competencies: AM BI CO QS