Title: Trust in and reliance on imperfect automation

Abstract:
The use of automation to assist human performance is growing rapidly. Ideally, with the assistance of automation, task performance of a human should increase. Unfortunately, performance gains are not always achieved, one of the reasons being the human’s inappropriate trust in and dependence on automated technologies. In this seminar, I will present several studies conducted in the Interaction and Collaboration Research Lab to examine human operators' trust in and dependence on automation.

Short bio:
X. Jessie Yang is an Assistant professor at the Industrial and Operations Engineering Department, University of Michigan. She directs the Interaction and Collaboration Research Lab (ICRL). Jessie obtained her Ph.D. in Mechanical and Aerospace Engineering (Human Factors) from Nanyang Technological University in 2014. Her research interests include human-autonomy/robot interaction, human factors in high-risk industries and user experience design.