Is life just too complicated? Sometimes our modern life is so impersonal that it is almost impossible to get resolution when things go wrong. When you try to get assistance you go through a complex phone menu, end up on hold for a long time, and then don’t even get to speak to a real person. It could be an incorrect charge on your credit card, problems with medical insurance, appliances that break, warranties that don’t protect you, etc. Does this sound familiar? While we all have these issues, Joan

Instructor Joan Cohen Jones has found some very effective strategies for dealing with these issues. Though she can’t promise perfect results every time, she can provide approaches to help you succeed so that you, too, can take on Goliath!

This session for those 50 and above will meet on Wednesday, April 17, from 3-5 pm.