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School of Information pres.

Labor in the Global Platform Economy

Making the "Future of Work" Work

The first of two panel discussions open to the public as part of a two-day National Science Foundation-funded workshop on Making the "Future of Work" Work.

From voice assistances that replicate how care and service professions manage their own emotions to surveillance technologies powered by outsourced, contracted coding work, emotional, gendered, and racialized labor are the sources of “smart” technologies writ large. How does the promise of a better, hopeful “future of work” reproduce or contest exploitative regimes of labor? How does the promise of living the “good life,” of becoming the “smart” self, and individual empowerment prohibit other forms of solidarity?

Nathan Ensmenger, Indiana University
Mary Gray, Microsoft Research
Lilly Irani, UC San Diego
Cara Wallis, Texas A&M

Sarah Murray and Lisa Nakamura, University of Michigan

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