Patients experiencing acute mental health crises in the community setting may not have access to crisis management services. Clinicians may call upon law enforcement to facilitate mental health wellness checks to handle such emergencies. Through a case presentation followed by a multidisciplinary panel discussion, this talk will review the practice of mental health wellness checks and consider the risks of unnecessary police exposure for these patients. Guidance for providers to mitigate harm in these situations will be discussed, including an updated Michigan Medicine policy that reinforces strategies for effective real-time communication before, during, and after calling 911 if a mental health wellness check is indicated.