Presented By: Alumni Association
When Your Team Keeps Getting Stuck: Working With Tension, Conflict, and Challenging Dynamics
Marsha Acker
The pace of work and the pressure to deliver create just the right conditions for tension to build in teams. You may leave interactions feeling frustrated, wondering why your team keeps having the same conversations, avoids the hard ones, or allows small issues to escalate into major misunderstandings.
If only other people would pull themselves together, everything would go smoothly, right?
Here’s something you may not realize: your communication style may be unintentionally contributing to the very dynamics that frustrate you.
In this session, you will learn how to spot the patterns underneath your team’s stuck conversations — and what to do about them. We will explore the four modes of communication that show up in every conversation, how missing actions create conflict, and the five common stuck patterns that play out in teams every day.
You will leave with a practical framework you can use immediately — in your next meeting, your next hard conversation, or your next moment of “here we go again.”
What you will learn:
How to shift the role you might be playing in your team’s stuck patterns
How to spot the communication patterns that keep your team going in circles
The four modes of communication present in every conversation, and what happens when one goes missing
The five most common stuck patterns that show up in teams
Practical moves you can make to change the conversation in real time
If only other people would pull themselves together, everything would go smoothly, right?
Here’s something you may not realize: your communication style may be unintentionally contributing to the very dynamics that frustrate you.
In this session, you will learn how to spot the patterns underneath your team’s stuck conversations — and what to do about them. We will explore the four modes of communication that show up in every conversation, how missing actions create conflict, and the five common stuck patterns that play out in teams every day.
You will leave with a practical framework you can use immediately — in your next meeting, your next hard conversation, or your next moment of “here we go again.”
What you will learn:
How to shift the role you might be playing in your team’s stuck patterns
How to spot the communication patterns that keep your team going in circles
The four modes of communication present in every conversation, and what happens when one goes missing
The five most common stuck patterns that show up in teams
Practical moves you can make to change the conversation in real time