AM Session:
27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Them

Do you know how to solve the 27 challenges 90% of managers say are the most problematic? Bruce Tulgan does! In this session, based on 20 years of research with hundreds of thousands of managers, Bruce will show you step-by-step solutions for proactively addressing your most knotty management issues. Using real life examples and case studies, you will leave with immediately actionable solutions to your real world challenges.

You will learn to:

Identify the common 27 challenges managers face in the workplace
Recognize when you are “managing on autopilot” and learn how to avoid it
Analyze your own workplace environment and employees to identify which of the 27 challenges you face
Practice new skills with real life case studies based on the concepts provided
Describe a system for increasing employee performance and morale by addressing the relevant 27 issues you face

You will benefit by:

Making real daily progress rather than spending huge amounts of time fighting fires
Increasing the amount of time you actually have to manage
Achieving significant measurable improvements in business outcomes

Audience:

Supervisors or managers at any level who wish to become more proactive and effective
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PM Session:
Generational Shift: Succeeding in a Generationally Diverse Workforce

We are all living through profound changes in the workplace. Depending upon where you are in your life and career, you are probably experiencing these changes differently. That’s why the “generational lens” can be so powerful. Bruce will share best practices to help people of all ages work together more effectively and productively.

You will learn to:

Identify common characteristics and viewpoints of each generation
Explain what each generation brings to the job and why it’s valuable
Examine the generational diversity in your workplace and how it impacts the work
Leverage the strengths of each generation to maximize your team’s productivity
Apply strategies to increase your personal intergenerational effectiveness

You will benefit by:

Increasing your understanding of all the generations in your work environment
Becoming more effective in communicating and working with people of other generations
Decreasing intergenerational misunderstandings and conflicts

Audience:

Anyone from any level or generation who wishes to better understand generational differences